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AirAsia

AirAsia at a glance

  • 243flights a day1st busiest of 5 airlines
  • 66routes flown
  • 16airports served
  • 06:00 – 23:05first and last

Checked baggage included with the fares we recorded: 15–25 kg, varying by fare. Airlines sell more; this is what the cheapest fares carried.

Collected 28 September 2026. Not live — check with the airline before booking.

AirAsia (airline code AK) is a Malaysian low-cost airline with its main hub at Kuala Lumpur International Airport (KUL), where its domestic flights use Terminal 2. The fare type you book decides whether a checked bag is included, and AirAsia requires most passengers at Malaysian airports to check in online through the airasia Move app.

Which terminal AirAsia domestic flights use at Kuala Lumpur and Kota Kinabalu

AirAsia announced on 6 March 2025 that its domestic operations would move from Sultan Abdul Aziz Shah Airport (Subang) to Terminal 2 at Kuala Lumpur International Airport from 7 April 2025. The reasons it gave were rising passenger demand, operating capacity and efficiency, and the experience of passengers at peak times. Check the terminal on your booking before you set off for the airport.

At Kota Kinabalu International Airport (BKI), the Malaysia Airports departures board in September 2026 showed AirAsia's domestic flights leaving from the same passenger terminal as the other airlines. A guide that sends AirAsia passengers to a separate Terminal 2 at Kota Kinabalu is out of date, because that terminal closed to passenger flights in 2015.

AirAsia fare types and what each includes

AirAsia's fares page listed four fare types in September 2026. Inclusions change, so check the booking screen for the fare types offered on your flight and what each one carries.

Fare typeCabin baggageChecked baggageAlso included
Low Fare7kgNone included; can be bought separatelySeat selection, meals and insurance are available separately
Value Pack7kg20kgStandard seat selection, a meal and insurance
Premium Flex7kg20kgSeat selection, a meal, insurance, express baggage, express boarding, dedicated check-in and two free changes of date or time

Earning AirAsia points

The fares page says every fare type earns AirAsia points. The loyalty scheme is AirAsia rewards, formerly the AirAsia BIG Loyalty Programme, and members can also earn points from partner brands and redeem them for flights and other deals.

AirAsia baggage allowance

AirAsia currently allows two pieces of cabin baggage weighing up to 7kg combined, under its conditions of carriage for the Malaysian airline as published in September 2026. Its fares page gives the same 7kg cabin allowance on every fare type.

Checked baggage depends on the fare type: Low Fare includes none, though it can be bought separately, and Value Pack and Premium Flex include 20kg. Allowances change, so check AirAsia's current terms and your booking before you fly.

Checking in with AirAsia

AirAsia's conditions of carriage require most passengers at Malaysian airports to check in online through the airasia Move app. The exemptions they name include seniors, passengers with disabilities, group bookings, unaccompanied minors aged 12 to 16, and passengers affected by a system outage.

Check-in at the counter closes 45 minutes before departure on a domestic flight and 60 minutes before an international one. AirAsia may refuse to carry a passenger for safety reasons, which its conditions list as including failure to meet travel document requirements, a fraudulent booking, violent conduct or a medical condition that poses a safety risk. A baby under 8 days old needs medical certification to fly.

Travel documents for AirAsia flights to Sabah and Sarawak

Malaysia's Immigration Department sets rules for Peninsular Malaysians travelling to Sabah and to Sarawak, and the rules for the two states are not the same. Its Document in Lieu of Internal Travel Document and Restricted Travel Document arrangements cover journeys by Peninsular Malaysians to both states, with documents issued at counters in the airport arrival halls.

Check with AirAsia which identity document it accepts for your flight, since its conditions allow it to refuse carriage when travel document requirements are not met.

Flying to Sabah

Under Section 66 of the Immigration Act 1959/63, a citizen's entry into Sabah is conditional on a pass or permit. The Immigration Department's endorsement of exemption under Section 66 is issued only by the Sabah State Immigration Department.

Flying to Sarawak

The Section 66 exemption endorsement is issued by the Sabah State Immigration Department, so it is a Sabah document and not the one for a flight to Sarawak. For Sarawak, the Document in Lieu of Internal Travel Document and Restricted Travel Document arrangements described above are the ones to check before you fly.

Airports and domestic routes recorded for AirAsia

AirAsia flights are recorded at these airports in Malaysia:

In a November 2025 announcement, AirAsia described Johor Bahru as its "southern hub". Direct domestic AirAsia flights recorded from these airports go to:

FromDirect domestic flights recorded to
Kuala LumpurAlor Setar, Bintulu, Johor Bahru, Kota Bharu, Kota Kinabalu, Kuala Terengganu, Kuching, Labuan, Langkawi, Miri, Penang, Sandakan, Sibu, Tawau
Johor BahruAlor Setar, Ipoh, Kota Bharu, Kuching, Langkawi, Sibu, Tawau
Kota KinabaluJohor Bahru, Kuching, Miri, Sandakan, Tawau
PenangJohor Bahru, Kota Kinabalu, Kuching, Langkawi
KuchingBintulu, Miri, Sibu

What catches people out with AirAsia

  • Low Fare includes cabin baggage only, two pieces weighing up to 7kg combined. A checked bag is bought separately or comes with Value Pack or Premium Flex.
  • Most passengers at Malaysian airports are required to check in online through the airasia Move app, and the counter closes 45 minutes before departure on a domestic flight.
  • A guide that sends AirAsia passengers to Terminal 2 at Kota Kinabalu International Airport is out of date: that terminal closed to passenger flights in 2015.
  • A flight from Peninsular Malaysia to Sabah or Sarawak is domestic, yet the Immigration Department issues Peninsular Malaysians' travel documents for both states at counters in the arrival hall, and the Sabah rules differ from the Sarawak ones.

AirAsia's history, ownership and aircraft

AirAsia was founded in 2001. AirAsia Berhad, the Malaysian airline that flies under the AK code, is part of an AirAsia group that holds licences to operate in Malaysia, Thailand, Indonesia, the Philippines and Cambodia.

AirAsia's ownership change in 2026

On 18 January 2026, Capital A completed the transfer of its aviation business, including AirAsia Berhad, to AirAsia X Berhad. AirAsia X Berhad was renamed AirAsia Group Berhad on 2 July 2026, after shareholder approval and registration with Malaysia's Companies Commission, completing the consolidation of the group's airline businesses under one company.

AirAsia's aircraft

AirAsia's own releases from 2021 and 2024 describe a fleet built on the Airbus A320 family, the A320 and the A320neo, with a planned move to the larger A321neo. In August 2024 AirAsia announced the arrival of four new A321neos, a type it says seats up to 236 passengers in a single-class layout.

AirAsia: common questions

Which terminal do AirAsia domestic flights use at Kuala Lumpur International Airport?

AirAsia's domestic flights at Kuala Lumpur International Airport use Terminal 2, where the airline moved its domestic operations from Sultan Abdul Aziz Shah Airport (Subang) on 7 April 2025. Check the terminal on your booking before you travel.

Does AirAsia's Low Fare include checked baggage?

No. As listed on AirAsia's fares page in September 2026, Low Fare includes 7kg of cabin baggage only and checked baggage can be bought separately, while Value Pack and Premium Flex include 20kg of checked baggage. Check the booking screen for the fare types offered on your flight, since inclusions can change.

When does AirAsia's check-in counter close for a domestic flight?

AirAsia's conditions of carriage close counter check-in 45 minutes before departure on a domestic flight. Most passengers at Malaysian airports are required to check in online through the airasia Move app, with exemptions that include seniors, passengers with disabilities, group bookings, unaccompanied minors aged 12 to 16, and passengers affected by a system outage.

Does the Sabah Section 66 exemption endorsement cover an AirAsia flight to Sarawak?

No. The endorsement is issued only by the Sabah State Immigration Department and is a Sabah document. For journeys by Peninsular Malaysians to both Sabah and Sarawak, the Immigration Department's Document in Lieu of Internal Travel Document and Restricted Travel Document arrangements apply, with documents issued at arrival-hall counters.

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